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Return To ShopWelcome to Democrate’s Shipping Information
At Democrate, we are committed to delivering your style essentials in the most efficient, reliable, and hassle-free manner. Here’s everything you need to know about our shipping policies.
General Shipping Information:
Shipping Areas: We currently ship to all major cities and towns across Pakistan.
Processing Time: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Partners: We partner with reputable couriers to ensure safe and timely delivery of your order.
Shipping Rates & Delivery Times:
Standard Shipping: We offer free standard shipping on all orders over PKR 5000. For orders below this value, a nominal fee of PKR 250 will be charged.
Delivery Time: Standard delivery time is 3-5 business days for major cities and 5-7 business days for other locations within Pakistan.
Expedited Shipping: Expedited shipping options are available at an additional cost. Please contact our customer service for rates and delivery times.
Tracking Your Order:
Once your order is shipped, we will provide you with a tracking number via email. You can use this number to track your order on our courier partner’s website.
International Shipping:
Currently, we do not offer international shipping. We are working to expand our reach to international customers in the near future.
Special Shipping Conditions:
Custom Orders: Customized items may require additional processing time. Our customer service team will inform you of the expected delivery date.
Out of Stock Items: If an item is out of stock, we will notify you and provide an estimated restock date or offer a refund.
Returns & Exchanges:
Please refer to our Returns and Exchanges Policy for information on how to return or exchange an item.
Customer Support:
If you have any questions or concerns about your order’s shipping and delivery, please contact us at orders@democrate.co or call +92 327 0411548.
We strive to ensure that your experience with Democrate is seamless from browsing to delivery. Thank you for choosing us for your fashion needs.
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